SUPER KING (WARM) DOONA
Ethical down, unreal sleep. Our cosiest Puff. Built for cold sleepers and winter nights. This doona wraps you in warmth without the weight: serious insulation that still feels beautifully light, thanks to 800 fill power. Hand-filled with 95% ethical white duck down (RDS certified), wrapped in silky OEKO-TEX certified cotton sateen (400TC). Arrives in our signature reusable Puffle storage tote.
Bundle & Save
| 2 Doonas | Any size, any weight | Save $50 |
| 3 Doonas | Any size, any weight | Save $120 |
| 4 Doonas | Any size, any weight | Save $200 Best Value |
Discount applied automatically at checkout. Mix any sizes or weights.
Shipping & Returns
Australia + New Zealand Shipping
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We offer FREE standard shipping on all Puff doonas!
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Orders are typically processed and dispatched within 2 business days.
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Delivery times vary based on location and typically range from 3–7 business days.
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All Puff doonas are sent via Australia Post and you will receive tracking notification as soon as the order has been processed.
International Shipping
We currently do not ship internationally (except New Zealand), but hey, stay tuned - this could change.
Returns
We’re all about cosy nights and happy customers. While we hope your Puff doona is the fluffy companion of your dreams, we know things don’t always go as planned. That’s why we’ve created a fair, friendly, and fuss-free returns process because your comfort (and trust) matters to us.
Our 14-Night Sleep Trial
We want you to love your Puff doona, so we’re giving you 14 nights from the date of delivery to try it out. If it’s not quite right, here’s the deal:
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Full Refund: You have 14 nights from the date your Puff doona is delivered to request a refund for any reason — even if you’ve been sleeping under it.
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Conditions: The doona must be returned in a clean, hygienic condition and repacked in its original packaging where possible. We understand you’ve been trialling it, so normal use during the trial period is perfectly fine.
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Shipping Costs: Return shipping is at your expense. Once we receive and inspect the doona, we’ll process your refund.
After the 14-Night Trial
After the 14-night trial period, we are unable to offer change-of-mind refunds. Due to health and hygiene regulations, bedding that has been opened and used cannot be resold. However, we stand behind the quality of our products:
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Faulty Doonas: If your doona has a manufacturing fault (such as defective stitching, uneven fill, or material defects), we will offer an exchange for the same or equivalent product.
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To request a fault-related exchange, please contact us within a reasonable time of discovering the fault.
Your Rights Under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in this policy limits, excludes, or modifies your rights under the Australian Consumer Law, including your right to a refund or replacement for goods that are faulty, not as described, or not fit for their intended purpose.
How to Make a Return or Exchange
Returning or exchanging your Puff is super fuss-free:
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Reach Out: Email us at hi@pufflife.com.au with your proof of purchase and let us know the reason for your return or exchange.
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Pack It Up: For trial returns, ensure the doona is clean and repacked in its original packaging where possible. For fault claims, include photos of the issue.
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Ship It Back: You cover return shipping costs unless the item is faulty, in which case we will cover or reimburse reasonable return shipping costs. Once we receive and inspect it, we’ll process your refund or exchange.
What You Need to Know
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Proof of Purchase: A receipt or order confirmation email is required for all returns and exchanges.
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Final Sale Items: These are non-refundable and non-exchangeable unless faulty or otherwise covered by Australian Consumer Law guarantees.
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Shipping Costs: Customers cover return shipping costs unless the item is faulty.
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Timeframes: Refunds will be processed to your original payment method within 5-10 business days of receiving the returned item.
The Bottom Line
We’re committed to making your Puff experience as dreamy as our doonas. Whether you’re loving every stitch or need to make an exchange, we promise a fair, easy process that respects both your needs and your rights under Australian law.
Sweet dreams,
The Puff Team
Our dreamy features
Ethical filling
Every purchase supports ethical practices, from sourcing to production.
Size piping
Hate getting your doonas mixed up? Our piping indicates the doona's size.
Puff duffles
Our Puff duffles or (Puffles) make for easy storage and organisation.
Quilt loops
These keep your doona locked in place — perfect for wriggly sleepers
