Privacy policy

This Privacy Policy describes how Puff Life ("we," "us," or "our") collects, uses, shares, and protects information obtained from visitors and customers ("you" or "your") of our website.

 

Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, shipping/billing address, phone number, and payment details when you interact with our website or make a purchase.

  • Usage Information: We automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, referring/exit pages, and operating system.

  • Cookies: We use cookies and similar technologies to enhance your browsing experience and track usage on our website.

 

How We Use Your Information:

  • To Provide Services: We use the information collected to process orders, fulfil requests, and provide customer support.

  • Marketing: With your consent, we may send promotional materials, offers, and updates about our products or services.

  • Analytics: We analyse data to improve our website's functionality, products, and user experience.

 

Information Sharing:

We may share your information with:

  • Third-Party Service Providers: To facilitate our services, including shipping, payment processing, and marketing.

  • Legal Compliance: When required by law or to protect our rights, property, or safety, we may disclose information.

 

Data Security:

We implement appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

 

Your Choices:

You have the right to:

  • Access and update your personal information.

  • Opt-out of marketing communications.

  • Disable cookies through your browser settings.

 

International Data Transfers:

Your information may be stored and processed in countries outside of Australia. By using our services, you consent to the transfer of information to these countries.

 

Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy. We encourage you to review this page periodically for any changes.

 

Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us.

 

This Privacy Policy was last updated in January 2024.